Cancel/Reschedule

A simple "Cancel Appointment" button in your appointments log lets clients quickly and easily cancel upcoming commitments. Life happens - schedules change. Rather than rescheduling 1:1, a cancel button allows you to:

• Free up your calendar with one click
• Notify your customer immediately so they can find and rearrange their plans
• Avoid last-minute rescheduling hassles and confusion

How it works:

You can click on Appointments from the options listed on the left side of your Criya site, once you log in:

And, once you open the upcoming appointments, you would see the screen below:

Click on 'CANCEL' for the appointment you want to select.

• The customer receives an automated email notifying them the appointment has been cancelled.
• The appointment is removed from both the expert and customer's calendars
• The time slot is released, reopening it for the expert to book new appointments


For experts with a busy schedule, the last thing you want is to create hassle for customers - especially last minute. An easy cancellation button allows you to free up your calendar in seconds, informing customers promptly so they can find an alternative expert with minimal disruption.

At Criya, we know experts' time is valuable. The cancellation button gives you a quick, fuss-free way to free up time for higher priority commitments or unexpected interruptions, while still maintaining a great experience for your customers.

So next time life throws you a curveball, just click "Cancel Appointment". Your customers will appreciate the prompt communication - and you'll have one less thing to stress about.

We're also releasing a 'reschedule' feature soon.