Refund a Client

There are times when a client of yours may reach out and request a refund for their order.

Based on your discretion, you can choose to issue the Refund.

1. Simply open the Order from the Order Table.

2. On the top right corner, click the "Request Refund" button.

3. When you click the "Proceed" button, the details of your Order get copied to clipboard

4. Simply PASTE the details from clipboard in the support ticket and submit

5. The refund will be issued within 24 - 48 hours.

Here are the steps:

STEP 1 - Click "Request Refund" and then click "Proceed"

STEP 2 - Right click and Click "Paste"

STEP 3 - Order details get pasted as below. Click submit. The refund will be issued within 24 hours.