AI Knowledge Bank

Modified on Mon, 29 Jul at 6:30 PM

The Criya AI Knowledge Bank empowers you to train and refine your Criya AI, shaping it to understand your unique brand voice, writing style, and professional guidelines. This guide details how to leverage the Knowledge Bank to optimize your Criya AI's capabilities.


The Purpose of the AI Knowledge Bank

The Knowledge Bank acts as a central repository for documents that educate your Criya AI about your brand, writing style, and professional ecosystem. By feeding the AI with relevant content, you can significantly enhance its ability to generate content that aligns perfectly with your needs.


Benefits of the Knowledge Bank:

  • Improved Content Quality: The AI learns from your uploaded materials, resulting in content that reflects your brand voice, tone, and terminology.

  • Enhanced Personalization: By feeding the AI industry-specific documents, you can tailor its content creation to your unique niche.

  • Streamlined Workflow: Save time by training your AI to handle specific content styles, eliminating the need for extensive revisions.


Features and Overview

The Knowledge Bank provides a user-friendly interface for uploading and managing your training documents. You can view the following details for each uploaded file:

  • File Name: Clearly identifies the uploaded document.

  • Training Status: Indicates whether the AI has finished processing the document.

  • Date Uploaded: Tracks the date and time the document was added to the Knowledge Bank.


Uploading Documents to the Knowledge Bank (2 Minutes)

  1. Accessing the Knowledge Bank:

    • Log in to your Criya account.

    • Click on the Criya dropdown menu located on the left corner of your screen.

    • Select "AI Knowledge Bank" from the menu options.

  1. Uploading Files:

    • Click the "Upload File" button.


  • Choose your preferred upload method:

    • Drag and Drop: Drag and drop your desired file(s) directly into the designated upload area.

    • Browse Files: Click upload a file to select documents from your computer.

  • Multiple Uploads: Select multiple files simultaneously for efficient uploading.

  1. Uploading Links:

    • If you prefer to link to external documents, copy the URL and paste it into the "Website URL" field.

  1. Initiate Training: Once you've uploaded your files or added links, click the "Upload and Train" button to begin the training process. The AI will analyze the provided content and update the training status upon completion.


Supported File Types: 

The Knowledge Bank accepts PDF, DOCX, DOC, TXT, and HTML files, with a maximum file size of 100 MB.


Training the AI Model

By uploading relevant content to the Knowledge Bank, you actively shape your AI's understanding and content generation capabilities. Here's how your uploaded documents enhance the AI's knowledge:

  • Brand Voice and Tone: Provide documents that showcase your brand's writing style and tone (e.g., blog posts, website copy, marketing materials). This ensures the AI generates content that reflects your brand identity.

  • Industry Expertise: Upload industry-specific documents like white papers, case studies, or research reports. This equips the AI with knowledge of your industry and allows it to tailor content to your specific niche.

  • Terminology and Keywords: Include documents rich in relevant keywords and industry-specific terminology. This empowers the AI to understand your preferred language and incorporate these elements into its content creation process.


Best Practices:

  • Upload high-quality content that accurately represents your brand voice and expertise.

  • Maintain a consistent flow of documents to continuously refine the AI's knowledge base.

  • Consider uploading content in various formats (e.g., articles, white papers, case studies) for a well-rounded training experience for your AI.


By effectively utilizing the AI Knowledge Bank, you can empower your Criya AI to generate exceptional content that aligns seamlessly with your brand, industry, and writing style.

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