Learn how to edit and update your Criya account settings

How to cancel my subscription?
Simply drop us a message in our Help Center. 

• If you have a monthly subscription, your subscription will be cancelled and you will not be charged from the following month.
• If you have an annual subscription, your subscription will remain active till the end of the billing cycle. You will not be charged from the following year.
• No reimbursements.

Can I upgrade or downgrade my subscription?
Simply drop us a message in our Help Center. 

• We will send you a confirmation with the change.
• The updated subscription will be visible in your Settings > Subscription page within 48 hours.

Where do I change my password?
We are a password-less platform. Your account is connected to your email. Everytime you request to login, you will receive a Magic link, and you can login directly using that link.

Can I change my criya.site/ URL?
Yes, once you've signed up, you can go to My Site > click on any of the "Edit" pencils

You'll be able to change your username here, as long as it is available.

What is the difference between Google sign-in and Email sign-in?

Criya offers a significantly elevated experience to Google users.

By signing in with Google, you will have the opportunity to synch all your Criya appointments, contacts and more with your Google account. Learn more about Google calendar settings here.

Did we miss something? Not to worry! Just drop us a note here ✌️